It seems that there won’t be many frustrating experiences with misplaced or lost luggage at the airports in the future. According to SITA, the percentage of luggage loss has decreased to 34% at the airports that applied tracking technology during loading.
Facing these encouraging numbers, numerous airports started using luggage-tracking technology in every stage of the journey, at check-in, loading, transfers, and arrivals.
The record shows that the rate of baggage mishandling at the airports has reached a peak of 5.7 bags per 1,000 passengers in the last ten years. At the same time, we must take into consideration that the number of passengers soared up from 3.8 billion to 4.4 billion in the past two years.
The good news for the airlines is that the annual bill submitted to them for compensation has dropped for an amazing 43%, from $4.22 billion to $2.44 billion in the course of 11 years.
All this data in favor of the latest tracking technology should be an incentive for those airlines that are still using outdated luggage handling technology to switch to the new technology as soon as possible. SITA also notices that passengers would like to have a tracking app installed on their mobile devices, and this is the direction in which the tracking technology should start going.